Do you have little requests? Look into the profile of your car! All you need to do is adjust the vehicles profile based on our advice and follow a few simple rules.
1. BETTER PHOTOS
Photos sell. Drivers often pick a car based on its appearance. And let’s face it, you won´t charm anyone with a blurry photo of a dirty car. So give it your best and take pictures of a clean car during daylight without distractions in the background. We’ve prepared a detailed manual on how to take the best pictures of your vehicle.
2. LOWER THE PRICE
Maybe you’ve set the price too high, so have a look at similar vehicles on the HoppyGo platform and adjust the price based on them. Also give some thought to the price for extra mileage. Maybe your car is best suited for road trips and the expensive price for the extra kms can discourage a potential renter.
3. COLLECT RATINGS
The more positive feedback the car gets the higher it will be displayed in the search panel in our search results. The chance to get a request can therefore increase up to 70%. Try to answer messages as quickly as possible and make the handover process as smooth as possible, based on the description of the car.
4. UPDATE YOUR AVAILABILITY CALENDAR ON A DAILY BASIS AND DON’T TURN DOWN RESERVATIONS
Our system will evaluate you as a less reliable owner with every rejected request and your car will then be displayed lower in our list of vehicles. It is to your advantage to work with the calendar and mark the days when the vehicle isn’t actually available for rental.
5. ACT QUICKLY
The slower you react to a request the more will our system evaluate you as less reliable and the car will be displayed on the lower ranks amongst the other vehicles. And as time goes on you will be getting less and less requests until there might be none. You can help this by enabling the “Instant booking” service. Using this feature any requests will be automatically confirmed.
6. AS MUCH INFORMATION AS POSSIBLE
You can adjust the information about your car either through the HoppyGo App or on our website. The more information you enter the higher the chances that your car will catch a driver’s eye. Does your car have any special equipment or can animals be transported with it? Don´t forget to fill in this kind of information.
7. SET THE LOCATION TO A BIGGER CITY
Or at least add the option to deliver the car. Our drivers often search for a car based on its location. Often it can happen that your vehicle (parked in a village a few kilometers from the city) won’t even be shown to the driver.
WE CAN AND WILL HELP YOU
Having trouble filling in the vehicles profile? Don’t hesitate to get help from our fleet administrator Kuba at +420 777 490 010 or at fleet@hoppygo.com. He will gladly help you.
Having trouble with taking attractive photos of the vehicle? We can secure a photo shoot of your car with a professional photograph. He will take care of an appropriate location, taking photos of the car and editing 8 photos. This service costs 750 CZK.